Privacy Notice

Takeaway House ("we", "our", "us") is committed to protecting and respecting your privacy. We are the data controller for the purposes of the UK General Data Protection Regulation ("UK GDPR") and the EU General Data Protection Regulation ("GDPR"). You can contact us here with the words "FAO: the Legal Department" at the start of the message or via the contact details at the end of this notice. Our data protection officer ("DPO") can be contacted at admin@takeaway.house.

This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

What personal data we collect

We may collect and process the following types and categories of personal data about you:

  • Contact information: name, email address, and associated correspondence between us.

  • Demographic information: age, gender, postal code.

  • Other identification information: information about your computer or mobile device, including your device identifier or other unique identifiers (e.g., Android advertising ID or Apple IDFA), IP address, operating system model, network, and browser type.

  • Preferences & Interests information: the types of offers and retailers/brands that interest you, information collected from social media interactions (such as via Facebook Connect).

  • Transactional information: details of your visits to and use of our site www.takeaway.house (the "Website"), including the offers you view and use, traffic data and other communication data, and the resources that you access.

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

The Website is not intended for children and we do not knowingly collect personal data relating to children.

How we collect personal data

We collect information about you in the following ways:

  • Directly from you by email, the Website, or otherwise:

    • if you contact us for any reason.

    • if you enter one of our competitions.

    • if you complete our surveys.

    • if you otherwise interact with our services.

  • Automatically as you interact with the Website by using cookies, tags and similar automatic data collection technologies. You can read more about our use of cookies here and your choices in respect of them below in the "Your rights and choices" section.

  • From third parties: Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may also use cookies or similar technologies to collect information about you when you use our Website. They may associate the information collected with your personal data or they may collect information, including personal data, about your online activities over time and across different websites or other online services. We do not control how these third-party tracking technologies operate or how they may use the collected data. We also collect some data about you from third parties including other companies who have obtained your permission to share data with us, such as companies whose websites you have browsed or have bought products or services from.

How we use personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where it is necessary for our legitimate interests in conducting and managing our business to enable us to provide you with the best service and experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us using the details below.

  • Where we need to comply with a legal or regulatory obligation.

  • Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us.

We use information held about you in the following ways:

  • To ensure that content from our service is presented in the most effective manner for you and your device.

  • To provide you with information, products or services that you request from us or which we feel may interest you.

  • To carry out our obligations arising from any contracts entered into between you and us.

  • To allow you to participate in interactive features of our service.

  • To notify you about changes to our service.

  • To estimate our audience size and usage pattern.

  • To store information about your preferences, and so allow us to customise our service according to your individual interests.

  • To recognise you when you return to our Website.

Disclosure of personal data

We may share your personal data with the third parties set out below for the purposes set out in this privacy notice:

  • External third parties such as:

    • Service providers who provide IT and system administration services, email service providers, and other support services which allow us to run the business.

    • Merchants who we promote on the Website.

    • Affiliate networks to track sales originating from our service.

    • Professional advisers acting as processors including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

    • HM Revenue & Customs, regulators and other authorities acting as processors who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Your rights and choices

You have the right to:

  • Request access to your personal data.

  • Request correction of the personal data that we hold about you.

  • Request the erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Withdraw consent.

You can also choose to opt out of receiving marketing communications from us at any time by following the instructions for opting out provided in our emails.

Contact and complaints

If you have any questions, comments or requests regarding this privacy notice, they are welcomed and may be addressed here with the words "FAO: the Legal Department" at the start of the message, via the contact details below or directly to our DPO, who can be contacted at admin@takeaway.house.

Email Address admin@takeaway.house

Changes to this Privacy Notice

Any changes we may make to our privacy notice in the future will be posted on this page. You can obtain a historic version of this privacy notice by contacting us using the details above.

This privacy notice is version 2023-1 and was last updated on 21st June 2023. Any changes we may make to this privacy notice in the future will be posted on this page.